If your corporate IT infrastructure does not allow the standard licensing via Realogic Tools™, the following steps may be used to manually deactivate your license:
- Note your License Number
- Obtain a Deactivation Certificate
- Deactivate your License
You must be logged in as the end-user of this product, and you must have administrative permissions, in order to uninstall, install, and activate your product. If you do not have these permissions, speak with your network administrator before proceeding.
You must be logged in as the end-user of this product in order to uninstall, install, and activate your product. If you do not have Administrative permissions, your network administrator will need to provide an administrator username and password in order to uninstall, install, and activate the product.
For Realogic Tools v. 3124 (x.20090724.x) or earlier
Before proceeding, you will need to obtain newer license files from Realogic and copy these files to your installation folder.
Step 1: Note your License Number
When you first purchased Realogic Tools™, you received a license number from Realogic Analytics. You will need that number in order to obtain a Deactivation Certificate
NOTE: You may want to copy/paste the number into a Word or text file for subsequent steps.
Step 2: Obtain Deactivation Certificate
You will need this ID in order to obtain an Activation Certificate.
From the Start menu on your computer, run All Programs \ Realogic Tools \ Manual Licensing. The License Manager window will open.
- Select Export Certificate. The Export Certificate screen will open.
Enter (or paste) your License Number and click the “Export Certificate” button at the bottom of the screen.
- The Deactivation Certificate will be generated. Make a copy of it.
NOTE: You may want to copy/paste the certificate into a Word or text file for the next step.
Step 3: Deactivate your License
You will need to browse to the self-serve license deactivation web site and enter your Deactivation Certificate
- From the Export Certificate screen in Step 2, click on the “Deactivation Page” link
- OR - Open a web browser and connect to the web site:
- Paste in the Deactivation Certificate and click “Deactivate License”.