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Install Instructions

There are two steps to install Realogic Tools and activate your license:

  1. Install the latest version of Realogic Tools
  2. Activate your license

NOTE: You must be logged in as the end-user of this product, and you must have administrative permissions, in order to uninstall, install, and activate your product. If you do not have these permissions, speak with your network administrator before proceeding.

Install the Latest Version

You will receive an installation file from Realogic Analytics (MSI file). Save that file on your PC where it is easily accessible to you, such as the Desktop. Double-click the MSI file to run the installation program. The installation program will guide you through the install.

NOTE: You should not install Realogic Tools on an external hard drive.

Windows 8 / 7 / Vista

When prompted for a Destination Folder, it is recommended that you select the default folder C:\RealogicTools. Vista limits installation and access of files under C:\Program Files, and your Realogic Tools™ application may not function properly if installed under that folder. After installation, you must manually start the license service to use the product, even in Demo mode. To do so:

  • Go to Control Panel \ Administrative Tools
  • Right click on Services and choose Run as Administrator. You will need to enter an administrator username and password.
  • Select the service named “ASTSRV”. Right click and select Start.

Activate Your License

You will receive a license code from Realogic Analytics. You will need this code to activate your product. You will also need internet connectivity during the activation process.

NOTE: You should keep a copy of this license code for your records. You will need it for future licensing activity.

  1. Open Excel
  2. From the Realogic Tools menu, click on the "Manage License"

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  1. A License Manager window will open. Paste in the license code you received from Realogic.

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  1. Click the “Activate License” button.
  2. After a few seconds, the program will respond with a window that says the license was successfully activated.

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Manual License Activation

If your corporate IT infrastructure does not allow the standard license activation via Realogic Tools™, the following steps may be used to manually activate your license:

  1. Note your License Number
  2. Note your InstallationID
  3. Obtain an Activation Certificate
  4. Import the certificate to activate your license

Windows XP

You must be logged in as the end-user of this product, and you must have administrative permissions, in order to uninstall, install, and activate your product. If you do not have these permissions, speak with your network administrator before proceeding.

Windows Vista / Windows 7 / Windows 8

You must be logged in as the end-user of this product in order to uninstall, install, and activate your product. If you do not have Administrative permissions, your network administrator will need to provide an administrator username and password in order to uninstall, install, and activate the product.

For Realogic Tools v. 3124 (x.20090724.x) or earlier

Before proceeding, you will need to obtain newer license files from Realogic and copy these files to your installation folder.

Step 1: Note your License Number

When you first purchased Realogic Tools™, you received a license number from Realogic Analytics. You will need that number in order to obtain an Activation Certificate

NOTE: You may want to copy/paste the number into a Word or text file for subsequent steps.

Step 2: Note your Installation ID

You will need this ID in order to obtain an Activation Certificate.

  1. From the Start menu on your computer, run All Programs \ Realogic Tools \ Manual Licensing. The License Manager window will open.

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  1. Select Import Certificate. The Import Certificate screen will open.

NOTE: You may want to copy/paste the ID into a Word or text file for subsequent steps.

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Step 3: Obtain Activation Certificate

You will need to browse to the self-serve license activation web site and enter your Installation ID and License Code.

  1. From the Import Certificate screen in Step 2, click on the “Activation Page” link

- OR - Open a web browser and connect to the web site: https://www.internetactivation.com

  1. Enter (or paste) the Installation ID and License Number and click “Generate Unlock Code/Certificate”.

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  1. Copy the Certificate or click "Copy to Clipboard"

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NOTE: You may need to allow the web site access to your local computer’s clipboard, as shown below. If so, click “Allow access”.

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Step 4: Import the Activation Certificate

This step will activate Realogic Tools to run on your computer

  1. Return to the “Import Certificate” screen as described in Step 2.
  2. Paste in the Activation Certificate and click the “Import Certificate” button at the bottom of the screen.

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  1. You will receive a confirmation that the software has been activated.

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Upgrade Instructions

The following steps are required to upgrade your installation of Realogic Tools™:

  1. Backup your database
  2. Uninstall the version of Realogic Tools™ currently installed
  3. Install the new version of Realogic Tools™
  4. Activate your license

You must be logged in as the end-user of this product, and you must have administrative permissions, in order to uninstall, install, and activate your product. If you do not have these permissions, speak with your network administrator before proceeding.

Backup Your Database

If you are also upgrading ARGUS Valuation-DCF from version 14 to 15, ignore this step.

Realogic Tools was originally installed with a Microsoft Access database that may be used to transfer property data from ARGUS Valuation-DCF™ to the Realogic Tools program. If you are using this database (RealogicTools_v14.mdb for ARGUS Valuation-DCF version 14; RealogicTools_v15.mdb for ARGUS Valuation-DCF version 15), and you wish to retain the property data in the database after upgrade, then you must backup the database, otherwise it will get overwritten.

  1. Find the folder in which Realogic Tools is installed (default location isC:\RealogicTools)
  2. Rename the database (for example: renameRealogicTools_v14.mdb to RealogicTools_v14_backup.mdb)
  3. After you upgrade your software (see Install New Version below), delete the database that was just installed with the new version (for example: RealogicTools_v14.mdb)
  4. Rename the saved database back to the original name (for example: renameRealogicTools_v14_backup.mdb to RealogicTools_v14.mdb).

Uninstall Realogic Tools

  1. Exit Excel
  2. Go to the Windows Start Menu, Control Panel, Add or Remove Programs (in Vista/Win7: Programs and Features)
  3. Select Realogic Tools
  4. Click the “Remove” button.

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Reinstall Realogic Tools

Manual License Deactivation

If your corporate IT infrastructure does not allow the standard licensing via Realogic Tools™, the following steps may be used to manually deactivate your license:

  1. Note your License Number
  2. Obtain a Deactivation Certificate
  3. Deactivate your License

Windows XP

You must be logged in as the end-user of this product, and you must have administrative permissions, in order to uninstall, install, and activate your product. If you do not have these permissions, speak with your network administrator before proceeding.

Windows Vista

You must be logged in as the end-user of this product in order to uninstall, install, and activate your product. If you do not have Administrative permissions, your network administrator will need to provide an administrator username and password in order to uninstall, install, and activate the product.

For Realogic Tools v. 3124 (x.20090724.x) or earlier

Before proceeding, you will need to obtain newer license files from Realogic and copy these files to your installation folder.

Step 1: Note your License Number

When you first purchased Realogic Tools™, you received a license number from Realogic Analytics. You will need that number in order to obtain a Deactivation Certificate

NOTE: You may want to copy/paste the number into a Word or text file for subsequent steps.

Step 2: Obtain Deactivation Certificate

You will need this ID in order to obtain an Activation Certificate.

  1. From the Start menu on your computer, run All Programs \ Realogic Tools \ Manual Licensing. The License Manager window will open.

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  1. Select Export Certificate. The Export Certificate screen will open.
  2. Enter (or paste) your License Number and click the “Export Certificate” button at the bottom of the screen.

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  1. The Deactivation Certificate will be generated. Make a copy of it.

NOTE: You may want to copy/paste the certificate into a Word or text file for the next step.

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Step 3: Deactivate your License

You will need to browse to the self-serve license deactivation web site and enter your Deactivation Certificate

  1. From the Export Certificate screen in Step 2, click on the “Deactivation Page” link

- OR - Open a web browser and connect to the web site:

https://www.internetactivation.com/ECOSYSTEM/ActivationServer/tiactivate/deactivate.aspx

  1. Paste in the Deactivation Certificate and click “Deactivate License”.

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Uninstall Instructions

  1. Exit Excel
  2. Go to the Windows Start Menu, Control Panel, Add or Remove Programs (in Vista/Win7: Programs and Features)
  3. Select Realogic Tools
  4. Click the “Remove” button.

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